Our competence

Customers:
General mechanical and plant engineering; rail vehicles, energy systems

Requirements/tasks:
Creation of technical documentation - comprehensive and with engineering competence

Services and scope of services of mid Documentation:

• Creation of specifications, documentation concept, verification of standards
• Research and review of supplier documentation
• Research in the departments at the customer's premises
• Editorial creation of operating manual, maintenance/inspection manual incl. maintenance plan, repair manual, diagnostic, test and fault clearance manual, training documents
• Creation of multilingual manuals, translation logistics
• Output as paper version and in various file formats
• Revision and maintenance of documentation

Customers:
Urban transport, tramway operation

Requirements/tasks:
A common documentation for different vehicle types and variants based on spare parts catalogs with visual user guidance via CAD drawings, photos and circuit diagrams as well as 
Integration of maintenance plans and the overall supplier documentation.
Interfaces to other software systems, e.g. SAP, are to be created in order to digitize and optimize processes in the Workshop and Purchasing divisions.
What is required is a collaborative system for the maintenance and procurement of spare parts and assemblies.

Our solution:
Implementation of a technical and operational workshop system with SiSTO

Products and services from mid Documentation:

• Analysis, concept, software delivery, installation and staff training
• Design and programming of software interfaces
• Creation of extensive spare parts catalogues - including research on the vehicles on site
• Verification, standardization and attribution of (supplier) documentation
• Data transfer and data synchronisation with existing data sets
• Framework service contract for ongoing documentation, data and system maintenance

Customers:
Users of SiSTO information systems

Requirements/tasks:
Documentation maintenance and content management as well as operation of the SiSTO information system as a service centre. Scalable scope of services, connection and processing with other systems.

Our solution:
Conclusion of a software, data and documentation maintenance contract as a full service package

Services and scope of services of mid Documentation:

• Service hotline and software updates
• Actualisation of the data and documentation in the SiSTO information system
• Editing and adaptation for minor data changes
• accompanying verification of the documentation for correctness, completeness and conformity with the installed condition
• Helpdesk and coordination of external service providers
• on-site work and/or remote maintenance

Customers:
Energy industry, wind energy

Requirements/tasks:
Establishing and operating a "Document and Data Control Center".
It should provide authorized users with an overview of the status quo of the documentation and easy access to documents and data.

Our solution:
Information system with SiSTO or other software packages

Products and services from mid Documentation:

• Check of incoming documentation
• Data and document management
• Collecting, releasing, transferring and archiving the existing documentation
• Verification and acceptance of revisions of existing documentation
• Acquisition of missing documents and completion of documentation
• Helpdesk and contact person for the customer and the component supplier
• Coordination and coordination with the respective function managers
• Coordination and reconciliation with the respective function responsible persons
• Communication with external service providers
• Personnel management incl. task and time management
• Project management, budget planning, deadline and budget monitoring

Customers:
Energy industry, gas transmission and distribution network

Requirements/tasks:
Revision and standardization of a paper archive for the technical documentation of gas transfer stations and gas pressure regulation and measuring systems as well as the gas distribution network

Services and scope of services of mid Documentation:

• Visual inspection of the individual systems on site for the purpose of inspecting the system equipment and comparing it with the as-built documentation for completeness, accuracy of content and conformity with the state of construction
• Creation of a clear catalogue of terms
• Inclusion for hazard assessments (explosion protection document, Ex-zones, pressure, fire, safety hazard)
• Creation of failure reports with a list of all missing and newly to be created documents, all equipment documents to be acquired from suppliers as well as a report on existing installations whose further operation is restricted or questionable due to the rules and regulations or inadequate documentation.
• Elimination of all detected documentation failure on the documents (red lining)
• modification and adapt the plant drawings and process flow diagrams
• incorporation of changes into the existing documentation
• dissolution of existing folders and creation of new folders

Customers:
Energy industry, wind energy

Requirements/tasks:
Creation of a rule-compliant operating manual for submission to the authorities

Services and scope of services of mid Documentation:

• Evaluate, check and edit texts and contents of existing documents
• research on topics requiring clarification and develop solutions
• combine various text modules and created documentation into one complete document
• Clarification of questions and comments, moderation with the customer, certifiers and the authorities